When you work with an insurance agency, you share some of your most sensitive information — your household details, income, and often health or business data. That trust is something we take seriously. This page explains, in plain language, what information we handle, how we protect it, and what you can do to keep your own data safe.

Note: this is a general overview of our approach; see our website’s privacy policy for full details.

Why We Collect Information

Good coverage decisions require real details. To compare accurate quotes and enroll you correctly, we may need your household makeup, estimated income (for subsidy eligibility), preferred providers, and health or business information depending on the coverage. Our principle is simple: collect only what’s necessary to find and service the right coverage for you.

How We Protect It

• Secure systems — client information is handled through secure tools, not left exposed.
• Limited access — only the people who need your information to serve you can access it.
• No selling of data — we use your information to serve you, not to sell to third parties.
• Careful handling — we follow privacy practices designed to protect sensitive data, both in our office and digitally.

Your Control

It’s your information, and you have a say in how it’s used. You can ask us what we have, how it’s handled, and how to update it. We’re always happy to walk you through our practices — transparency is part of earning your trust. Learn more about our agency.

How You Can Protect Yourself

Security is a partnership. A few habits go a long way:

• Guard your Social Security and Medicare numbers — share them only with verified, trusted parties.
• Be skeptical of unsolicited requests — legitimate insurers rarely cold-call asking for sensitive numbers.
• Use strong, unique passwords for any insurance or financial accounts.
• Verify before you share — if someone contacts you claiming to be from an insurer, confirm independently first.

We cover this further in our guide to spotting insurance scams.

Frequently Asked Questions

Does Eagle Cap sell my personal information?

No. We use your information only to serve you, such as comparing quotes and managing your coverage. We do not sell client data.

Why does an insurance agency need so much personal information?

Accurate quotes and enrollment require details like household, income (for subsidies), and health or business information. We only collect what’s necessary to find and service the right coverage for you.

How is my information kept secure?

We use secure systems, limit access to the people who need it to serve you, and follow privacy practices designed to protect sensitive data. Ask us anytime about how your information is handled.

How can I protect my own insurance information?

Guard your Social Security and Medicare numbers, be wary of unsolicited requests for personal data, use strong passwords, and verify anyone who contacts you claiming to be from an insurer before sharing anything.

Call (208) 529-1522 or visit eaglecapinsurance.com/contact with any question about how your information is handled. We’re glad to explain our practices and help you protect your personal data.

About the author — Kyle Bennett, Principal & Licensed Insurance Agent, Eagle Cap Insurance, Ammon, ID. Kyle is a licensed independent insurance agent and the principal of Eagle Cap Insurance, committed to protecting client information, serving eastern Idaho from Idaho Falls (Ammon) and Preston.